Diverse surgical and clinical team in a hospital setting

Independent Review Organization

Nationwide independent medical review.

Physician-led and patient-first: ArkMedis delivers impartial medical necessity review under Medical Director oversight for health plans and TPAs across the U.S. Primary office in Houston — with case PHI accepted only through a secure cloud portal.

Nationwide independent reviewHouston primary officeTexas IRO applicantCloud PHI portalWorkspace HIPAA BAA in place

Who we serve

Serving health plans and TPAs across the U.S.

Clear roles, documented independence, and channels that keep PHI off public email and fax.

Health plans

Evidence-based independent review that supports medical directors and utilization teams across the United States.

TPAs

A clinically independent partner for self-funded and fully insured book-of-business review workflows nationwide.

Self-funded employers

Impartial determinations that help plan sponsors meet fiduciary expectations with clear documentation.

Providers & reviewers

Specialty-matched clinician reviewers and a clear channel for case materials once the secure portal is live.

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Solutions

Clinical review that stays independent.

Focused independent medical review for national plan and TPA partners — built to do the core work well from day one.

Independent medical necessity review

Impartial review of utilization decisions against the clinical record and applicable standards of care.

Specialty-matched reviewers

Cases routed to clinicians whose specialty aligns with the clinical question — not a one-size panel. We are building a specialty-matched reviewer network nationwide to deepen coverage over time (no inflated headcount claims).

Appeals support

Structured appeal-ready determinations with documented rationale suitable for plan and regulatory processes.

Secure case portal

Cloud workspace for intake and status. PHI accepted only after Google Cloud BAA and MFA are active.

Learn more — solutions

About

Independence is the product.

How we work

Integrity and independence come first. Reviewers evaluate medical necessity and appropriateness from the clinical record and applicable standards — free from volume targets, relationship pressure, or outcome incentives. We operate as an independent clinical review organization; we do not claim nonprofit status.

  • Documented conflict screening
  • Specialty alignment on clinical questions
  • Written rationale with each determination

Records & operations

Primary office in Houston. Electronic records and case workflow designed for regulated independent review, including the Texas Department of Insurance (TDI) IRO pathway we are pursuing, with public operations visible on this site.

We do not claim URAC, HITRUST, NCQA, or “certified IRO” status until those credentials are actually held.

More about ArkMedis

Leadership