What is an IRO?
A plain-language explanation of independent review — what it is, what it is not, and how ArkMedis describes its own status.
Resources
Short explanations for plans, TPAs, sponsors, and clinicians. No client logos, no performance statistics, and no records on this website.
A plain-language explanation of independent review — what it is, what it is not, and how ArkMedis describes its own status.
TDI applicant status, PHI handling, specialties, turnaround, and the credentials we do not claim.
Intake through delivery, including conflict-of-interest screening. Timelines are confirmed per file.
September 2026: Internal Medicine Available. Other specialties Building. No invented panel size.
BAAs held, PHI still blocked, and the accreditation seals we do not display.
Medical necessity review and appeals support — the work we actually sell.
You may ask for a redacted sample determination through Contact. It is non-PHI. A physician and legal review approve anything we send. We do not post sample cases, testimonials, or client names on this site.
Use Contact for non-PHI questions. Secure case upload is available for authorized portal users (Business, Provider, and Admin) after MFA: a verified email and a second factor, with an authenticator preferred and US SMS supported. ArkMedis will review and process submitted cases after Texas Department of Insurance Independent Review Organization certification is issued. The application is filed and in process. Certification is not active. Send case PHI only through the portal vault. Do not send PHI by email or fax. Download of stored files is not available yet.
Request a redacted sample determination. Any sample is non-PHI and is shared only after physician and legal review. We do not publish case studies or client names.